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    INSOL Europe Privacy Policy


    Who We Are

    INSOL Europe gathers and processes your personal information in accordance with this privacy notice and in compliance with the relevant data protection law. This notice provides you with information about your rights and obligations, and explains how, why and when we collect and process your personal data.
    We are an unincorporated association registered in France under reference number 64977 and have our registered office at 106 rue La Boétie, 75008 Paris. Our main trading address is PO Box 7149, Clifton, Nottingham NG11 6WD. We are a French non-profit making organisation.
    We are registered on the Information Commissioner’s Office Register of Data Controllers under registration number Z8067110 and act as the data controller.

    Information That We Collect

    INSOL Europe processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

    How We Use Your Personal Data

    INSOL Europe takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time.  The purposes and reasons for processing your personal data are detailed below:

    • Sending you information about our services
    • Sending you information about conferences and events that you have registered for, or may be interested in attending
    • Sending you information about other products, e.g. newsletters, that we produce from time to time
    • Internal record keeping

    Your Rights

    You have the right to access any personal information that we process about you and to request information about:

    • What personal data we hold about you
    • The purposes of the processing
    • The categories of personal data concerned
    • The recipients to whom the personal data has/will be disclosed
    • How long we intend to store your personal data for
    • If we did not collect the data directly from you, information about the source

    If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified. 

    You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use. 

    If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

    Safeguarding Measures

    INSOL Europe takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including SSL and other industry standard encryption.

    Consequences of Not Providing Your Data (if applicable, see Article 13(2)e)

    Members, staff and other contract counterparties are required to provide us with personal data. If you do not do so we may not be able to fulfil our commitments to you.

    How Long We Keep Your Data

    INSOL Europe only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations. 

    Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

    Lodging A Complaint

    If you wish to raise a complaint about the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority:

    • Information Commissioner’s Office: